Outlasting Noam Shazeer, Crowdsourcing Chai AI w/ 1.4m DAU — with William Beauchamp, Chai Research
Jan 26, 2025 · 1:13:33
William Beauchamp, founder-CEO of Chai AI, explains how he pivoted from algorithmic trading to build a character chatbot platform before Character.ai, growing to 1.4M DAU and $22M+ revenue by crowdsourcing model improvements through Chaiverse. Starting with GPT-J in 2021, he found product-market fit with a therapist bot and shifted to user-generated content, letting users define prompts, images, and names. Competing against well-funded rivals like Character AI and Talkie, Chai ships over 100 LLMs weekly via its developer platform, spending $10M on compute in 2024 and tripling it. Beauchamp argues AI follows an S-curve, not scaling laws, and focuses on inference optimization using rejection sampling and reward models to serve better responses. He prioritizes 'insanely great' products over technology-driven features, noting that audio and image features failed to move metrics, while a data flywheel and aggressive user acquisition drove rapid growth.